Links for 20 Feb 2007 [del.icio.us]

  • Seven steps to remarkable customer service - "We treat each tech support call like the NTSB treats airliner crashes."
  • Thinking on Your Feet - "Its like he has a broken task scheduler, a bad threading model, or there’s not enough RAM, or random interrrupts are constantly firing. Perhaps he’s computing Pi in the background" -- a rant about dubya`

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This page contains a single entry by Marc published on February 20, 2007 7:43 PM.

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