As some may know, about a month ago, when I was in Seattle, I started having issues with my cell phone finding a signal. It would search and search and search and every once in awhile tease me with a signal until I picked it up and tried to make a call. This is no good for a cell phone.
I called up Verizon (they never stop working for you) and explained the problems I was having. They sent out a new (to me--it was refurbished) handset overnight (props go to them!). This handset had the ugly large antenna that VZ switched to shortly after I got my first one, and Graffiti2 (yuck!).
I turned it on, and it could barely find a signal. I knew this was going to be a problem so I let the customer service rep know about it, and she told me to try it a few days and sometimes they find their signal after being on (yeah, ok, I believed her to humor her, but RF is RF, it doesn't magically get better just from being on).
I have used the phone over the past week, dropping calls in places that normally had weak signal, but not no signal with my old handset. I can't even think about using it in my neighborhood anymore, let alone my house. I even switched antennas from the two phones and the old shorter antenna got a better signal than the newer twice as long antenna.
I called them up again this morning and spoke to a nice tech guy that didn't have me go through the usual hard reset, activiation sequence only to find that it wasn't any better. He decided to send me yet another replacement unit. Let's hope this new one is better.